CONTACT US
HOURS OF OPERATION
Monday-Friday 8:30AM-5:00PM
P: 704-399-4045 F:704-399-4045
ADDRESS
5901 Beatties Ford Road
Charlotte NC, 28216
ADMIN CONTACTS
Paulette Canaday, Agency Director
p_canaday@tkwinc.org
Monikier Brown, Assistant Director
m.brown@tkwinc.org
Ursula Dancy-Phillips, Clinical Director
u.phillips@tkwinc.org
Rebecca Smith, HR Manager
r.smith@tkwinc.org
SUBMIT A CONCERN!
We are committed to maintaining a safe, ethical, and respectful environment for the individuals we serve, their families, and our staff. If you have a complaint, grievance, or compliance report related to services, safety, rights, or compliance, we encourage you to share it with us.
Reports may be submitted confidentially and without fear of retaliation. All concerns are reviewed promptly and handled with care, discretion, and professionalism. Submitting a report helps us identify issues, ensure accountability, and continuously improve the quality of our services.
*For completely anonymous reports please fill out the form linked below!